State Farm® Insurance Agent Ellis Redford
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What our customers say about us...
Tabatha Miller
March 21, 2025
"Mr Redford helped me transition over to State Farm. The process was smooth and easy! Superb customer service, response time is on point. The best rates!"
Brenda STOWERS
December 1, 2023
"Wonderful people to deal with always helpful and very polite."
Shelly Glavas
September 2, 2023
"Ellis was amazing getting us a new policy thanks so much"
Matt Giglio
April 25, 2023
"Ellis is an outstanding agent. He is knowledgeable, responsive, intelligent, and he cares about his clients. I have had nothing but good experiences with him and highly recommend him."
Stephanie Goodman
September 27, 2022
"We have used this insurance company for a long time and they have also given my husband and I excellent service, Thank you!"
Tara Williams
September 7, 2022
"Worse experience ever!"
Keyshia Perdue
October 1, 2020
"Ellis Redford always provides good answers best insurance experience I ever had 🙂"
jessie Figueroa
February 8, 2020
"Always greets me with a positive attitude"
Mary Thornton
October 20, 2019
"Very friendly"
Mike Reynolds
March 21, 2019
"Best prices on auto insurance ,personally saved 529.00 a year compared to liberty & the general"
Steve Conway
July 8, 2015
"Clinton Cook at Ellis Redford provided me with a renters & auto policy here in Salem VA. However for weeks I was unable to get my Auto Insurance ID cards. Dozens of phone calls and emails were made to both State Farm national call centers and to the Ellis Redford local office. I rarely was followed up with voluntarily. Little did I know I was without coverage and despite Clinton Cook's emails indicating that everything was in effect and that underwriters had reversed their decision to cancel the policy. My last day of phone calls to him exposed that in fact my policy had indeed been canceled the day before as indicated by a letter sent to me from State Farm Corporate. My wife and kid were driving around town completely uninsured because of Clinton Cooks actions! FURIOUS I demanded a complete refund of both my Auto and Renters policy, he apologized profusely for his mistake as I have emails documenting his failure. However even after a series of phone calls that day he never did cancel my renter’s policy and I have not gotten the refund I requested. That very same day I went with another insurance provider for a cheaper rate, was provided Insurance ID cards the very moment I signed up and have been with them for months now with no issues. NEVER AGAIN STATE FARM!"